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Topic site links on left last updated May 2019.   COV-ID changes are below as of May 31, 2020.
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Download my résumé as a Word compressed zip file and Adobe Acrobat.   My freelance availability calendar is also available.   Review my work on HomeAdvisor.
Tech support jobs.
 
Locate entry on Macmaps.com:

Macmaps is resuming onsite visits!  Continuing also with remote visits.  Call 202-538-1017 for details.  Book now to book online.

Macmaps is a sole proprietorship, run by Abraham Brody Apple Certified Macintosh Technician, to fix both PCs and Macs.  While COV-ID remains a threat, we still offer remote based PC and Mac service for any computer that can go online.  All onsite visits everyone onsite must wear a mask.  No mask, you still must pay deposit.   A mask will be provided if you lack one, and must be worn before I come inside.
Data recovery, purchase an external USB-3, 1 TB (1 TB=1024 GB) hard drive or greater as needed to accomplish a full data recovery of existing system separately.   I do help with choosing third party devices, including refurbished equipment.

Prices for services are as follows:
Cash price Credit Card price
Deposit nonrefundable towards below.  Travel fee for beyond 20 miles from Mashpee. $50 $53
Training, software install, hardware install, hardware repair.  Parts must be paid separately. $100 per hour $104 per hour
Malware removal PC and Mac. $150 flat $155 flat
Data Recovery non-Catalina systems $200 flat $205 flat
Catalina recovery 150 minimum, 200 partial success.  Full success is price to right. $300 flat $307 flat

Invoice, in paper, MS-Word, or Adobe Acrobat available upon request.

Remote services use the following: http://www.anydesk.com/ download the free installer.   On the Mac go to the Downloads folder in your Hard drive -> user -> yourname -> Downloads folder and open the DMG filecalled Anydesk.   Inside will be a program to install.  Its left sidebar offers installation options.  Once installed unlock your bottom left system preference file's padlock, and checkoff Anydesk permissions.    Then go to Finder's, Go menu -> Applications to launch Anydesk again.  The This Desk number is what you give me when you call.  If you need similar directions for PC Windows 10, I can email them to you.
If you need any help setting up printers, removing malware, viruses, understand Office programs, photo & music management, network connections, installing and backup of software, I do not need to be onsite to help you.  My going rates are either $100/hour by check, or $104 by paypal credit card.
Please visit my availability calendar and call 202-538-1017 to setup service.  
Find a part you want installed and live where you can drop it off in Mashpee, MA?   http://www.ifixit.com/ offers a wide variety of parts, and I can quote you an install price, and I can make sure you get the right part.  I also offer data recovery using iSkysoft and Recuva.  I will do password resets on Windows 7 through 10, and on non-FileVault, non-Openfirmware protected devices
I will only go on site to pick up parts if PREPAID for a service deposit and can go out to
Wellfleet on Saturdays and locally in Plymouth, Kingston, Sandwich, Bourne, Mashpee, Falmouth, Barnstable and Dennis on evenings.  Please be ready with form of payment and computer at pre-determined times by phone.  
Apple Certified Mac Technician, Apple Certified iOS Technician, GIS Project Management certified, ISO 9001 and SAVI trained by FAA, and as knowledgeable in PCs as Macs.
Services are now payable over Paypal.  Square payment system used before is no longer offered. 

I have a section for reviews of my work at the end of this page.   I am also on http://www.linkedin.com/in/macmaps
and https://www.facebook.com/macintoshgis/
I have also provided a wealth of Apple Support Communities User Tips to help users on Apple Inc's own website.  I also have written a wide variety of tutorials on my own webpage you may access below:
 
 

Reviews from my freelance support and references

Abraham Brody was able to solve a problem with my iMAC that a senior advisor at Apple Care did not. For years I had uploaded images from my digital camera by putting a 512MB Sandisk into a Sandisk MobileMate device that I inserted into a USB port on my iMac. When that Sandisk failed I tried the same procedure with a new 8GB Sandisk but my iMac refused to recognize the MobileMate. After a fruitless search on the Internet, I spent over two hours with Apple Care on the problem but we failed to fix it. (In fairness to Apple Care they did clean up a mess on my computer created by the scam product MacCleaner.) I then turned to Abraham for help. When he saw my machine he immediately pointed to a slot that accepted my Sandisk. Presto! Pictures right away. Falmouth MA.

Abraham was not only professional in showing up on time for our appointment, but he was very knowledgeable and diligent in his work taking care of a few issues with our Apple computer, printer set up, re-establishing email connections, etc. His knowledge is the key as he can get the job done correctly and efficiently. B&K P
Many times in my early mac years I was saved and my computer and data restored to pristine condition by the diligence of Abraham; in reinstalling operating systems; and diagnosing the various issues that may affect a Mac at one time or another. Highly recommended; highly knowledgeable. His credo: Back up, Back up, Back up.

Abe is a competent MAC expert. I worked with Abe for the FAA and can attest to his expertise!

I would like to thank you very much for promptly and efficiently identifying the problem my wife had with her IMAC, and finding a way to get it going again without introducing new problems or having to purchase a new set of programs. My wife owns a mid-2007 IMAC with one GB of RAM originally installed. For some time she had been having trouble with slow processing and frequent crashes when she was online using our Comcast WIFI connection. Then, quite suddenly, she ceased being able to connect at all to the internet. I was impressed with your ability to identify that the problem was Comcast's decision to drop support for the version of the MAC operating system she was using. The solution you came up with, and which you had the tools on hand to implement, was to upgrade the MAC operating system to a level that was still supported by Comcast. Together with cleaning the machine of accumulated garbage, and your recommendation that I use the two 1 GB RAM chips I had replaced with two 2 GB RAM chips in my own mid-2007 IMAC to give her more power, she ended up with a smoothly functioning machine with a good connection to the internet through Comcast. And you were able to do all of this in a single session. You made it possible for us to extend the life of this old machine at a very reasonable cost. I look forward to using your expertise to continue to maintain our machines, Bourne MA

Abe has been a computer Mac and Windows expert since the 80s and knows the insides of a computer better than anyone I know...

My I MAC was recently hacked with a virus and I needed someone who knew what they were doing to fix it. I called Abraham and he came right away to my home. Abraham was prompt, diagnosed my problem very quickly and proceeded to clean and restore my computer to it's normal working condition. All this was accomplished in about 50 minutes. I found his fee to be reasonable and his knowledge very keen. Abraham is a very polite, cheerful person who knows his job, very professional! He's the man for the job! - Falmouth, MA

Checking my calendar this morning, skillfully thanks to you, I wanted to tell you how much I appreciate your patience in out tutoring session. You're a born teacher... thank you, thank you

Abe - thank you very much for getting us straightened out with our computer, I-pad, and I-phones and most importantly, getting them to work together as they should. We appreciated your patience and your willingness to explain the things we were confused about - some of which were surprisingly simple.  - Bourne MA, Jane

I have an IMac computer which I use for graphics, word processing and for creating teaching materials, as well as for home use. I have had problems with it running slow and with setting up a storage drive to archive my files. Abraham did a great job of reviewing all the applications on the hard drive and making a list of unneeded files and redundancies to free it up and run better. He was able to get my storage drive running and set up regular back-ups. He also did general trouble-shooting to prevent future problems. I appreciate that Abe explained the problems to me and demystified some of the issues. He taught me strategies to maintain my system and maintain files and back-ups. I would definitely call on him again if I have computer problems and I recommend him highly for tech support. - Mashpee, MA

Additional Reviews are on my Reviews page

Have a review? E-mail it to abrody AT macmaps.com

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