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Last Updated May 11, 2019
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Elite Service Award Winner

Download my résumé as a Word compressed zip file and Adobe Acrobat.   My freelance availability calendar is also available.   Review my work on HomeAdvisor.
Tech support jobs.
 
Locate entry on Macmaps.com:

Macmaps is OPEN evenings and weekends for Remote based consultations. The virus is not stopping us. Give us a call with any PC or Mac needs. 202-538-1017

Macmaps is a sole proprietorship, run by Abraham Brody, offering on site from Pembroke to Wellfleet and remote tech support in cybersecurity, Geographic Information Systems, Computer Aided Design, network data and database management.  Cash and check payment are at a flat rate rounded at $50/half hour, $100/hour, through credit card payments are available on the links below.   My phone message will simply say IT Support, since I also work in the field as a contractor and take calls from home.   $150 Malware removal available,
and $200 data recovery services are also available (bring your own storage for recovery).    Monthly contracts available for regular service.  All services rendered require a minimum deposit, and payment upon completion. 
Available service times now include during most Wednesday and Thursdays, and other days by appointment. 
Please visit my availability calendar and call 202-538-1017 to setup service.    Texts may be sent 2 hours or earlier before available appointment times to be setup,
please include the address and phone number you can be reached at for verification and if it has text capability. People interested in hiring me full time, please use the same calendar for interview times.

Apple Certified Mac Technician, Apple Certified iOS Technician, GIS Project Management certified, ISO 9001 and SAVI trained by FAA, and as knowledgeable in PCs as Macs.
Services are now payable over Paypal.  Square payment system used before is no longer offered. 

1. Half hour tech support ($53. Same fee for a deposit, and Cancellation less than 24 hours)  Half an hour $3 cheaper if paid by check or cash.
Networking Home Advisor services install or repair will be up to $32 additional in deposit, and waved upon completion of second hour of work.
Computer Repair Home Advisor Troubleshooting, requires a deposit of up to $23 in addition.   Home advisor fees waves for Malware removal or successful data recovery. 
Home Advisor deposit fee is not refundable in unsuccessful data recovery.

2. One hour tech support. ($104).     Hour services are $4 cheaper if paid by check or cash. 

Anydesk offers remote services to allow me to access any Mac or PC as long as it is able to get online.
I have a section for reviews of my work at the end of this page.   I am also on http://www.linkedin.com/in/macmaps
and https://www.facebook.com/macintoshgis/

View my availability for appointments on the linked Calendar.  I have also provided a wealth of Apple Support Communities User Tips to help users on Apple Inc's own website.  I also have written a wide variety of tutorials on my own webpage you may access below:
 
 

Reviews from my freelance support and references

Abraham Brody was able to solve a problem with my iMAC that a senior advisor at Apple Care did not. For years I had uploaded images from my digital camera by putting a 512MB Sandisk into a Sandisk MobileMate device that I inserted into a USB port on my iMac. When that Sandisk failed I tried the same procedure with a new 8GB Sandisk but my iMac refused to recognize the MobileMate. After a fruitless search on the Internet, I spent over two hours with Apple Care on the problem but we failed to fix it. (In fairness to Apple Care they did clean up a mess on my computer created by the scam product MacCleaner.) I then turned to Abraham for help. When he saw my machine he immediately pointed to a slot that accepted my Sandisk. Presto! Pictures right away. Falmouth MA.

Abraham was not only professional in showing up on time for our appointment, but he was very knowledgeable and diligent in his work taking care of a few issues with our Apple computer, printer set up, re-establishing email connections, etc. His knowledge is the key as he can get the job done correctly and efficiently. B&K P
Many times in my early mac years I was saved and my computer and data restored to pristine condition by the diligence of Abraham; in reinstalling operating systems; and diagnosing the various issues that may affect a Mac at one time or another. Highly recommended; highly knowledgeable. His credo: Back up, Back up, Back up.

Abe is a competent MAC expert. I worked with Abe for the FAA and can attest to his expertise!

I would like to thank you very much for promptly and efficiently identifying the problem my wife had with her IMAC, and finding a way to get it going again without introducing new problems or having to purchase a new set of programs. My wife owns a mid-2007 IMAC with one GB of RAM originally installed. For some time she had been having trouble with slow processing and frequent crashes when she was online using our Comcast WIFI connection. Then, quite suddenly, she ceased being able to connect at all to the internet. I was impressed with your ability to identify that the problem was Comcast's decision to drop support for the version of the MAC operating system she was using. The solution you came up with, and which you had the tools on hand to implement, was to upgrade the MAC operating system to a level that was still supported by Comcast. Together with cleaning the machine of accumulated garbage, and your recommendation that I use the two 1 GB RAM chips I had replaced with two 2 GB RAM chips in my own mid-2007 IMAC to give her more power, she ended up with a smoothly functioning machine with a good connection to the internet through Comcast. And you were able to do all of this in a single session. You made it possible for us to extend the life of this old machine at a very reasonable cost. I look forward to using your expertise to continue to maintain our machines, Bourne MA

Abe has been a computer Mac and Windows expert since the 80s and knows the insides of a computer better than anyone I know...

My I MAC was recently hacked with a virus and I needed someone who knew what they were doing to fix it. I called Abraham and he came right away to my home. Abraham was prompt, diagnosed my problem very quickly and proceeded to clean and restore my computer to it's normal working condition. All this was accomplished in about 50 minutes. I found his fee to be reasonable and his knowledge very keen. Abraham is a very polite, cheerful person who knows his job, very professional! He's the man for the job! - Falmouth, MA

Checking my calendar this morning, skillfully thanks to you, I wanted to tell you how much I appreciate your patience in out tutoring session. You're a born teacher... thank you, thank you

Abe - thank you very much for getting us straightened out with our computer, I-pad, and I-phones and most importantly, getting them to work together as they should. We appreciated your patience and your willingness to explain the things we were confused about - some of which were surprisingly simple.  - Bourne MA, Jane

I have an IMac computer which I use for graphics, word processing and for creating teaching materials, as well as for home use. I have had problems with it running slow and with setting up a storage drive to archive my files. Abraham did a great job of reviewing all the applications on the hard drive and making a list of unneeded files and redundancies to free it up and run better. He was able to get my storage drive running and set up regular back-ups. He also did general trouble-shooting to prevent future problems. I appreciate that Abe explained the problems to me and demystified some of the issues. He taught me strategies to maintain my system and maintain files and back-ups. I would definitely call on him again if I have computer problems and I recommend him highly for tech support. - Mashpee, MA

A letter reference from Rob Sousa

Additional Reviews are on my Reviews page
A letter of reference from Dan Bryder


Have a review? E-mail it to abrody AT macmaps.com

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