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A catalog of all my Apple Support Community tips
Download my résumé as a Word compressed zip file and Adobe Acrobat. Need computer help? Book now to resolve most computer issues. Tech support jobs.
Note: Due to Apple's upcoming modification of their Support Community page on 12/5/2018 these tip links will be updated shortly to reflect a mirror I have made on my page
Below you'll find the 280 tips I've written for Apple Support Communities, the official Apple Inc support discussion group. Some titles begin with a kmos2 or similar code, for Apple Support Community catalog search engines. Additional tips I've written for the Mac are on my own website along with my Macintosh Technical Support services.
Does any version of 10.5 offer Boot Camp for PowerPC Macs?
Clearing Open With... in contextual menus
What is beta and alpha software?
How to eject your disc?
Installing 10.4/10.5 on a Mac with a broken/or incompatible optical drive
Classic capability by machine age
kad: Can I contact Apple for my repair here?
My data has become inaccessible, and I don't have a backup!
Why do I need Firewire and what is it?
What should I do if I find a used machine without the original CDs?
Hard drive formats which can be written to and booted off of
Versions of iLife bundled with Mac OS X
Installing HP Scanjet Drivers for the 2400, 3670, 3690, & 3970 on 10.5
kmosx: Restoring Classic with restore disks articles
kmos: What files should I not touch if my machine is functioning perfectly?
Macs capable of using Mac OS 9 and the iPad
kmosx: What to do when Disk Utility/fsck is unable to Repair Disk?
White text on black background straight to login screen/desktop good boot
kmosx: How to recover if you can't repair with Disk Utility
Identifying iMac and Mac Mini - new Macs since January 2006 are not G5s
System cache cleaning - when is it safe, and when is not?
Mac models capable of dual-booting into 10.5 and Mac OS 9
kmosx2: If you have issues after updating X
kmosx: Tip: GPS resources for the Mac
kmos: Apple programs with internet access may not connect if proxies are on
kmosx: How to handle .exe files?
kmosx: System Utilities for Jaguar & Panther
Always make sure to get the original discs when you buy a Mac
kmosx2: Restoring Mac OS 9 on a bootable Mac
Transfer original installer discs whenever selling old Macs
kpbg4: How do I forward delete?
After updating or installing new software my audio is muted
kmos9: eMacs which will and won't boot MacOS 9
Myths about the disappearance of 9 and Classic dispelled
kmosx: Why is my hard drive filling up?
kmosx2: Archive and Install loses iApp docs
kmosx2: How do I change my memory allocation?
kmosx2: DVD Playback not working in Mac OS X
kad: Question about a future software
kmosx2: I don't get Mac X, what can I do?
kmosx: Update appears to have killed my computer/peripheral/non-OS software
kmosx: I can't find the Mac OS 9 installer!
kad: Testing your internet connection speed
Can't read certain DVDs
kmosx3: Steps to upgrade to 10.3
Liquid Coolant Macs
kmosx: Known reasons for hard disk filling up
Third party options to upgrading past 10.3.9
kmosx2: My computer won't wake from sleep!
kmosx3: Energy Saver (Sleep) & 3rd party USB
Microsoft Keyboards and mice not responding in Finder
kmosx: FAQ - Macs & the one button mouse
kqt7: How to make a video iPod compatible video with Quicktime Pro
operating system installer disc won't boot or install
kmidi: 5.1 audio on recent Apple hardware
kmosx3: Firewire drives may lose data @ 10.3
Trouble reading Western Digital external drives
Macs capable of booting Leopard Mac OS X 10.5 without special help
kmosx2: System logs out on login
How do I downgrade my Mac OS X operating system
kmosx2: Can't delete or move a file
kmosx2: I restart my computer in 4 languages!
kmosx: Can new machines run Mac OS 9?
kibook: How to prevent iBook hardware failure
kmosx2: Important steps before upgrading OS
kmos: General: hard disk is not visible at startup!
Backup now, or forever hold your peace
kad: Avoid posting your e-mail address in Apple Discussions
kmosx: Can I run AutoCad on Mac OS X?
kmosx4: Some Speedtouch DSL modems don't work on Tiger
Can't search Discussions!
kmosx2: What is that transparent bar?
kmosx2: Help, a program unexpectedly quits!
kmosx2: What scanners are supported by OS X?
kmos: My Mac won't boot from a disk
kmosx2: Apple keyboard isn't accepting input?
kmos: What does Mac OS X only booting in 2003 mean?
How to read a blank e-mail body with iOS or Mac OS X Mail (iPad, iMac, etc)
kmosx2: Web loads slowly, or crashes
Advanced search of knowledgebase
kmosx2: Don't move applications from folder
LCD appears to be broken - what can I do?
kmosx2: How do I capture into an image?
kmosx: Creating a bootable CD using Mac OS X
kmos9: Black screen after booting from OS 9
kmosx2: Panther questions please read
What files are safe to delete or move?
kmosx2: When to use sudo rm -rf?
Generate a Post New Topic link, (Forum Link)
kmb kmbp: How to deal with MacBook Pro and MacBook heat?
kmosx: Safe utilities to use by operating system
kmosx: Before installing Mac OS X 10.2 or later, check firmware
kad: Identify your Mac articles
kmosx2: Additional Mac OS X speed solutions
kmosx2:10.2.4 makes my modem disconnect more
kmosx2: How to get performance from games
Can I download my Mac OS upgrade?
Can I run Mac OS X on a custom built or non-Apple Commercial PC?
kmosx: Mac OS X dialup internet settings
Kmosx2: The cost of Jaguar
kmosx: Mac OS X printers updated Jan 7 2003
kmosx2: What's the deal with 10.2.8?
Do I have the most current release of Java?
kmosx: How to remove Classic from a system where it is installed?
kimacfp: Dead pixels
kmosx: General troubleshooting freezes
kidvd: Shapeshifter themes may prevent DVD Player from playing movie DVDs
kmosx: How to troubleshoot an X issue before posting
Kad: When posting, please post a new topic if you don't have an answer!
kimac: iMac CRT- No display, yet video out works
Making Adobe CS2 and Intel Macs cooperate
What happened to the 10.3 Print dialog Fax button in 10.4?
kmosx: Installation options and their meaning
kmosx2: I thought Macs didn't need activation?
ksafari: Where do I submit feedback about Safari?
kmos: Erasing the hard disk to troubleshoot - a last resort option
kmosx2: What disk utilities are safe for OS X
kmosx2: How to delete Mac OS X 10.2 prefs?
Target Disk Mode doesn't work, what went wrong?
kmb: My MacBook auto-shuts off on its own, how to solve?
I'm seeing on the boards what appears to be general hardware issue
Are Intel Macs G5s?
My notebook, CPU, or power adapter seem too hot
Printer stuck on pause, error -300
Computer won't finish booting, or won't finish shutting down, or is frozen
kad: Recording audio cassette tapes to USB capable Macs.
kipod: The buttons are too sensitive for me!
How to get on the internet on the road?
Will any update from Apple solve all problems stated on this board?
How do I protect my machine from being damaged by lightning?
How to Install Leopard Troublefree
Third party guides to identify your Mac
kimacG5: Optical Audio out and surround sound systems
Classic, Rosetta, and 32/64 bit revisited.
kad: What is in a name: Definitions for MAC, Mac, Apple, Macintosh.
New Apple devices, and what to do about them?
Macs and Software that will run with Snow Leopard (Mac OS X 10.6.x)
Lion (10.7) upgrade questions
AppleWorks for the modern day, a migration tip
Use the Startup Manager if 'C' key fails to work
Mac OS X Tiger System requirements
What do I need for iCloud on a Mac?
What is the difference between iMac PPC and iMac Intel?
Which iMac do I have and where should I post?
Where do I post questions regarding 10.7 (Lion) Server?
Is my iMac an iMac PPC or Intel?
Is this the category for iPad/iPhone/iPod Touch/Maverick's iBook eBooks?
If I have an iMac G3, G4, or G5, can I upgrade to 10.6 or above?
iTunes 10.5.1 doesn't work with 10.6? Do I need to upgrade to 10.7 Lion?
Running Windows on a Mac, and Connecting it to Mac
How to find Mac OS 9 downloads?
How to uninstall a program?
How do I contact the App Store customer service?
What type of machine do I have?
Can AppleTV make my TV a wireless display of my Mac?
10.3 system requirements upgrading to and beyond
How to find DHCP Client IP addresses on Airport Utility in 10.7?
Can Macs use Blu-ray discs?
iPods compatible with Firewire are best for pre-USB 2 Macs
Can you connect Macs to TVs?
Sound lost after upgrade
Security Update 2012-001 may disable printing, scanning, and some PowerPC applications
Why won't Tiger install disc 2?
Quicken for Lion and Mountain Lion.
Mac Mini upgrade options
How to format a drive, or disc for maximum portability?
Which firmware, dvd, or display update applies to my iMac?
Upgrading to Snow Leopard or later requirements.
Do I need Leopard to install Snow Leopard, or Snow Leopard to install Lion?
How do I stop the Finder and other applications from restoring windows?
What Mac/Mac Operating system is supported?
Apple Man(ual) Pages - a guide to available commands from Terminal
Don't install MacKeeper, or any system utility on a Mac without first backing up your data
Flashback malware and Java issues.
Mountain Lion 10.8 Updating requirements
What adapter do I need for my TV, Display or Projector?
Applications have no audio after Mountain Lion upgrade.
Can I upgrade a PowerMac past 10.5.8?
Is there a forum for 10.8 (Mountain Lion)?
How do I change my e-mail address on Apple's website
Use the Option key, when possible instead of 'C' key to boot discs
Knowledgebase links of the info.apple.com format no longer work
Macs that support iPads
I have a MacBook Pro or Air, am I posting to the right place?
ExFat formatted hard drives
I have lost an application I downloaded
iPad Apps quit without warning, how to fix?
Powerbook operating system and other feature support
Java and Mac OS X 10.8
Mackeeper, do not install
Avoid MacKeeper at all costs
Mackeeper may be the cause of your slowdown
Do not install Mackeeper, it may slow your machine down
Front Row is possible under Lion and Mountain Lion
Toggle from mirroring to dual displays
How to toggle between mirroring and extended desktop
How to toggle between mirroring and extended desktop
Toggle between mirroring and extended desktop
iOS 6 and above, and Mac OS X 10.5.x
What you need for Mavericks, OS X 10.9 & Yosemite 10.10
iOS 6 & Mac OS X 10.5
iOS 6 and Mac OS X 10.5 compatibility
iOS 6 and Mac OS X 10.5 compatibility
Which OS do I have and where should I post?
WD, Seagate, and Toshiba drives
Upgrading to 10.7 and above, don't forget Rosetta!
I have an iBook computer, is this the correct place to post?
Do I have a Powerbook or a MacBook?
Can you make a Mac a second display to another?
Most common Wifi issues
When to repair the directory?
How to find your Mac's model and age?
Do I have a Power Mac?
Java and Flash & Mac OS X 10.5
Java and Mac OS X 10.4
Sleep indicator light behavior
Sleep indicator light behavior
Mac Mini Intel: Sleep indicator light behavior
Sleep indicator light behavior
Antivirus protection and Mac OS X
Posting to Apple Support Communities, helping translate all languages
Safari 6.1.1 for Lion
What can I upgrade my eMac to?
Web browsing and iMac PPC
Web Browsing and Power Macs
Mac Mini web browsing capabilities by CPU type
eMac web browsing capabilities
What wireless card to put in my iBook?
Appleworks users, before upgrading please read
Appleworks users, please read this before migrating
Appleworks users please read this tip
What is the latest iTunes and iOS device I can use with 10.4?
10.9.2 and Airplay issues
Rosetta/PowerPC Applications and Lion and above
What airport card to put in my Powerbook?
Power behavior issues with iMac Intel
What iBook do I have?
Nikon D800E compatibility with Mavericks
I have the latest Java, and websites still fail to work
Java and Mac OS X 10.9
Java and website compatibility
How to post an image in Apple Support Communities
How to eliminate slow Mac problems
Mac OS X 10.6 Server available by phone order
iOS 6 devices on PowerPC support
iOS 6 and PowerPC support.
iOS devices and eMacs
iOS devices and Powerbooks
iOS devices and iBooks
Mac Mini G4s and iOS
Alternatives to Microsoft Office
Mac App Store popping up, pushing Mavericks (10.9) to 10.6 users
Tip on fixing Maverick's advertisement popup on 10.6.8
Adobe Flash and 2006 & 2007 Macs
Most common WiFi issues
10.9.3 and color/colorsync issues
Mavericks Scanner Support
Most common WiFi issues
Websites have started showing "Yosemite" compatibility
Old style view of Apple Support Communities
Upgrading to Snow Leopard or later
My MacBook doesn't work with the 10.6 retail disc
iChat changes effective July 1, 2014
Are there 10.4 systems that can upgrade to 10.11
Which 10.5 systems can upgrade to 10.11?
iCloud and Mac OS X Lion (10.7)
Resolving NSURLErrorDomain error -1012
What happened to iCal?
10.3 & earlier and Java
iMac Exchange repair programs
Exchange Repair programs affecting MacBook Pros
10.9.2-10.9.4 Fast User Switching desktop issue
Mountain Lion compatible scanners
Lion compatible scanners
Snow Leopard Scanning
Yosemite Update information
Using Target Disk Mode to install an operating system
Turn off keyboard or mouse when not in use
El Capitan System (10.11) requirements for upgrade
iTunes/Mac OS X/iOS compatibility
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