Macmaps Consulting and Technical Support
combined with original link directory

Based in Waterboro, Maine.  An IT Consulting and Repair sole proprietor business, offering you service from an Apple Certified,
30 year experienced IT expert in both Apple and Microsoft platforms. 

I will travel up to forty five minutes south, east, and southwest from there.  I can meet on the way home from my day job in Scarborough. 

Accepting Calls 207-721-2141, or call/text 202-538-1017 (note the DC area code, is the only one that supports text) for details. 
. The old 276-622-6277 number no longer works.

Macmaps has been in business since 1995.  Starting in Washington DC and Baltimore Maryland area, moving in 2014 to Lakeville MA, 2017 to Mashpee in Cape Cod, and now servicing both remote and:

Scarborough, South Portland, Gorham, Windham, Westbrook, Buxton, Standish, Limington, Hollis, Waterboro, Dayton, Lyman, Alfred, Sanford, Springvale, Kennebunk, Kennebunkport, Arundel, Saco, Wells, North Berwick, and Biddeford Maine.

New pricing!

All deposits go towards 1st hour/flat fee.   Anything that takes longer than half an hour rounds to the first hour, and prorate after that.

Services that require no hands on support, are capped at a flat fee. I.e. Data Recovery once started may take overnight.  We won't bill you for the overnight.

All services invoiced. All deposits must be paid in advance before any onsite visit is done.
All repeat customers receive the followup fee (the second fee indicated in the box after the / symbol.  We offer no cash deposits.
All third hour and higher at repeat customer rates.
You have 7 price ranges.  If you want me to help you buy equipment
Equipment not present is shipped at your expense.
Data recovery rates based on the cost of the licensed software + flat rate.

We make no guarantees, express or implied.   Everything is here done at best effort. Before you do anything backup your data regularly
and test the validity and usability of the backup regularly.  Do not be afraid to ask questions.  This is your data and your equipment.  Write down your
questions before calling to save time and money.

Salaried and retainer rates available, the rates below are just representative of initial ad-hoc visits.

Service	Deposit with credit card onsite	Deposit with credit card remote	Flat Fee cash onsite	Flat Fee Card	Hourly fee cash onsite	Hourly fee card
	$54/$43	$40/$35	$150/$100	$154/$104	$100/$75	$104/$80
Verbal consulting including choosing hardware and software and instruction.	x	x			x	x
Hardware & printer setup,, repair,, and swaps	x	x			x	x
Software installs (individual installs that show less than 50% complete after an hour can be flipped to flat rate, and i return to inspect at a future time if issues persist after installation  obviously finished)	x	x			x	x
Networking setup	x	x			x	x
Malware, excess registry removal	x	x	x	x
Backup configuration & testing	x	x	x	x

Franchise calls will be blocked. So will requests for certification training. Macmaps is generally available weekday evenings

Day visits to surrounding towns are possible occasionally on weekends.  Please call to verify best available times.  Will consider common public meeting places.

Apple Certified, Macintosh and PC consulting services.  

* New service highlighting those people in LinkedIn who are hiring and in specific companies, at deposit rate.

• Malware removal and data recovery flat rates available. 

• Configuration of new and refurbished machines on an hourly rate, except for data transfer which is billed based on the flat rate.

• All other services are considered hourly including repair of equipment, finding the best replacement equipment if beyond repair.

What I do with all computers I check:

1. Is your data backed up?  If not, we have data recovery options, but each entails a certain amount of risk.    Let's discuss if any of your data isn't backed up and your system is inaccessible before any work is done.

2. File system health

3. Verify the system isn't over full. 85% full we need external storage to backup data to.

4. Cloud backups are not on automatic, and regular backups are set to run when they do not disturb you.

5. I check for malware, viruses, PCs I check for spyware and registry errors.

6. I check for system compatibility with upgrades.   

7. Memory checks for kernel panics and Blue Screen of Death on PCs.

8. I explain each of the above terms and why it is important you know them.

9. I only upgrade once you are satisfied that the system you are about get is compatible with the upgrade and your system is at low risk for failure after upgrade.

I am an Apple Certified Mac Technician, Apple Certified iOS Technician, GIS Project Management certified, ISO 9001 and SAVI trained by FAA, and as knowledgeable in PCs as Macs.
Credit card payment is over Paypal.

A summary of the services I have performed in the past:

- Replaced LCD screens on 2017 MacBook Pro, Dell 15" touch notebooks, HP notebook.

- Replaced RAM on HP laptops that required removing the entire bottom cover.

- Replaced NVME SSD on 2015 MacBook Pro

- Replaced batteries on 2013 MacBook Air, 2015 MacBook Air, and iPhone 6.

- Replaced DC-in adapter on HP and Dell laptops that connect to logicboard.

- Replaced hard drive on iMac 2010, and HP AIO.

- Replaced thermal paste on generic PC CPUs, and CPUs in socket CPU desktops, as well as power supplies

I have also provided a wealth of Apple Support Communities User Tips to help users on Apple Inc's own website.  I also have written a wide variety of tutorials on my own webpage you may access below:

• The Mac backup FAQ

• Creating a bootable Mac CD

• Macintosh web browser FAQ

• Crossplatform application solutions

• The Mac Directory Repair FAQ

• The Kernel Panic FAQ

• Migration from Mac OS 9 to Mac OS X and Intel Mac FAQ

• Mac OS X Speed FAQ

• Files that are safe to delete or move in Mac OS X FAQ

• Mac OS X operating system upgrade FAQ